LEGAL

Privacy Policy

Your privacy is important to us. This Privacy Policy explains how ZODO collects, uses, stores, and protects your information.

Last updated: May 20, 2025

1. Introduction

ZODO CRM Inc. (“we”, “our”, or “us”) is committed to protecting your privacy. This Privacy Policy describes how we collect, use, disclose, and safeguard your information when you use our website, products, and services (collectively, the “Services”).

2. Information We Collect

Personal Information: Name, email address, phone number, company name, and other details you provide when registering or using our Services.
Usage Information: Information about how you interact with our Services, such as pages visited, features used, and time spent.
Device Information: IP address, browser type, operating system, device type, and other technical information.
Payment Information: Billing details and payment transactions (processed securely through our payment partners).

3. How We Use Your Information

Provide, operate, and maintain our Services
Improve, personalize, and expand our Services
Communicate with you, including support and updates
Process payments and manage your account
Ensure security and prevent fraud
Comply with legal obligations

4. Data Sharing & Disclosure

With Service Providers: who assist us in operating our Services
For Legal Reasons: when required by law or to protect our rights
Business Transfers: in connection with a merger, acquisition, or asset sale

5. Data Security

We implement industry-standard security measures to protect your data. However, no method of transmission over the internet is 100% secure.

5A. Text Messaging Privacy

If you voluntarily opt in to ZODO demo text notifications, we use your mobile number to send the requested booking confirmation and reminders. Consent is optional and is recorded with the date, source, and applicable consent language.

We use messaging providers, including Twilio, only to deliver and monitor these requested messages. All the above categories exclude text messaging originator opt-in data and consent; this information won’t be shared with any third parties.

You may withdraw consent at any time by replying STOP. Reply HELP for assistance or contact support@zodo.ca.

6. Data Retention

We retain your information for as long as necessary to provide our Services and fulfill the purposes outlined in this policy unless a longer retention period is required or permitted by law.

7. Your Rights & Choices

You may access, update, or delete your information at any time by contacting us. You can also opt out of marketing communications.

Read full policy for more details

8. Cookies & Tracking

We use cookies and similar tracking technologies to enhance your experience, measure usage, and support our marketing efforts.

9. Third-Party Services

We may share your information with trusted third-party providers who help deliver and improve our Services.

10. Children’s Privacy

Our Services are not directed to children under 16, and we do not knowingly collect personal information from children without parental consent.

11. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any material changes and provide the updated policy on our website.

12. Contact Us

If you have any questions about this Privacy Policy, please contact us at: legal@zodo.ca

Your privacy matters at ZODO

We’re committed to being transparent and giving you control over your data.

Contact us